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Status Updates & Incident Communication Status and maintenance updates may also be posted at: portal.techfutures.xyz/status Real-time chat during incidents: • Chat widget (bottom right) • Discord: discord.com/invite/dws5jxh For major incidents, a live incident bridge may be activated and the link will be at the bottom of the status update email.

Scheduled Maintenance

YVR1 Network Maintenance - SW2 Firmware Upgrade Planned Maintenance

Schedule

March 24, 2026 10:00PM - March 25, 2026 1:00AM PDT
March 25, 2026 5:00AM - March 25, 2026 8:00AM UTC

Components

Colocation

Datacentres

YVR1 - Vancouver

Description

We will be performing scheduled maintenance aligned with a planned maintenance window from one of our upstream transit providers, allowing us to perform network optimization work in coordination to minimize additional disruption. This work includes a required firmware upgrade as part of our ongoing EVPN network upgrade and optimization efforts. As part of this maintenance, we will also temporarily withdraw select peering sessions, including VANIX, to optimize traffic paths during the maintenance window. Maintenance Window 📅 March 29, 2026 ⏰11:00 PM - 6:00 AM PT The upstream carrier maintenance window is scheduled for approximately 5 hours. Our planned work is expected to be completed within approximately 10 minutes, and will occur near the beginning of the maintenance window (approximately 11:00 PM – 1:00 AM PT). Expected Impact: Most customers: No service impact expected. Some traffic may experience brief BGP reconvergence as routes shift. Customers with services directly terminating on affected switches: May experience a brief service interruption during portions of the maintenance window. Customers expected to experience service impact will receive additional direct communication. Traffic engineering and failover paths are in place to minimize disruption wherever possible. Updates will be posted here as maintenance progresses. Every step will be taken to minimize disruption during this work.

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Upcoming Maintenances

3

Days Until Next Maintenance

1

Incidents Last 30 Days

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