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Status and maintenance updates may also be posted at portal.techfutures.xyz/status/ For real-time chat with our team during an incident, use the chat widget on the bottom right corner. Or join our discord: https://discord.com/invite/dws5jxh.

Scheduled Maintenance

Planned Maintenance - Firewall UpgradesPlanned Maintenance

Schedule

January 18, 2026 12:00AM - 1:00AM PST
January 18, 2026 8:00AM - 9:00AM UTC

Components

HyperSpeed Internet

Datacentres

HyperSpeed Internet Coquitlam

Description

We will be performing a two-part scheduled maintenance to upgrade our firewall infrastructure to ensure your service remains secure, fast, and reliable. Maintenance Window #1 Sunday, January 18th – 12:00 AM to 1:00 AM During this window, your connection may be intermittent for short periods of 5–10 minutes. Maintenance Window #2 Sunday, January 25th – 12:00 AM to 1:00 AM During this window, your connection may be intermittent for short periods of 1–5 minutes. This work is part of our larger upgrade and infrastructure modernization efforts. Additional maintenance windows will be scheduled in the coming months as we migrate traffic to our new high-availability firewall cluster.

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