Active Incident

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Partial Disruption to Voice CallsOperational

Incident Status

Operational

Components

Voice

Datacentres

YVR1 - Vancouver, YYZ0 - Toronto, YYC0 - Calgary


October 10, 2024 12:35PM PDT
October 10, 2024 7:35PM UTC
[Identified] We are currently monitoring upstream carrier issues that is affecting some inbound/outbound calling. Will provide further updates as we receive them from the carriers.

October 10, 2024 2:13PM PDT
October 10, 2024 9:13PM UTC
[Identified] The upstream carrier has reported they are still working towards a resolution, but have not provided an ETR at this time. We will continue to monitor closely and report any updates as we receive them.

October 10, 2024 3:19PM PDT
October 10, 2024 10:19PM UTC
[Monitoring] The upstream carrier has reported the issue was cleared at approximately 3:08 PT. We will continue to monitor closely for the next 24 hours.

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